Utilities
Water and sewer
Water and sewer service comes from the City of Humble. Most subdivisions in this part of Harris County are inside a municipal utility district instead. Timberwood is not, because it is inside the city limits.
What it costs
A standard residential bill using under 3,000 gallons of water and under 3,000 gallons of sewer is about $57.25 a month.1
Rates rose about 20% on each side of the bill on June 1, 2025.1 The city had to go from buying 30 percent of its water as surface water to 60 percent, which the city manager described as "doubling how much we have to purchase from the city of Houston".1
Paying it
The city bills through Municipal Online Services at municipalonlinepayments.com/humbletx.
| Method | Detail |
|---|---|
| Card, online or in person | 3.75% transaction fee, minimum $2.502 |
| Card by phone | No longer accepted2 |
| ACH bank draft | Drafted on the 15th of each month, no fee2 |
| In person | Check, cash, money order or card2 |
| Drop box and mail | Check or money order2 |
A returned draft costs $25, and a card chargeback costs $35.2
A bill is due on the 15th day after the date printed on it, or the next business day if that falls on a Sunday or a city holiday, under section 12.02.006 of the city code.3 If it goes unpaid the city can shut the water off, and turning it back on costs the balance owed plus a reconnection fee.3
Water problems
A leak, a main break or a loss of pressure goes to Public Works, 281-446-2327, 7:00 AM to 4:00 PM.4 After hours, call the Humble Police non-emergency line at 281-446-7127 and they will page the on-call crew.4 Questions about the bill go to Water Billing, 281-964-6040, in City Hall.2
Starting service
The city can ask for a deposit "in an amount equal to the charges for an average two-month period", and it can raise that later if usage climbs.3 At current residential rates that is roughly $115. The deposit is returned when service ends, once the balance is paid.3 The meter stays city property.3
Still open
How the city handles a high bill caused by a hidden leak. The city does not publish anything about it.
See also
Where this comes from
- Community ImpactHumble water and sewer rates to increase 20% each starting June 1communityimpact.com
- City of HumbleWater Billingcityofhumbletx.gov
- City of HumbleCode of Ordinances, Article 12.02, utility rates and chargesecode360.com
- City of HumblePublic Workscityofhumbletx.gov
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